What would your key clients say about your account teams?.
It’s not enough to hope your key clients consider your account teams credible business partners in the areas they value most. Having an account planning process and tool that help account teams continuously monitor the changing nature of what their clients value will enable them to focus (and refocus) their strategy and actions appropriately.
The challenge of account management is to consistently demonstrate a solid understanding of the client’s strategic and technical opportunities. Top-performing account managers challenge their clients with insights and proposed solutions to critical issues. They deepen and expand their account relationships as they help their clients transform and optimize their business.
WHAT MAKES THE DIFFERENCE?
In this program, we help account managers KNOW their clients’ business, GROW the right client relationships and SUSTAIN those relationships over the long term by teaching them to:
- Create value for the right clients
- Develop the right elements in their account plan nothing more, nothing less
- Deepen and expand critical client relationships
- Measure progress
- Communicate their achievements to the right people
BUSINESS OUTCOMES BASED ON ACCOUNT PLANNING QUALITY
COLLABORATE, ACHIEVE, COMMUNICATE
FranklinCovey partners with Revegy to provide an online account planning tool that will help account teams take account planning and relationship management to the next level. We can integrate our account plan with most CRM platforms.
Helping Clients Succeed: Account Planning & Execution shares the mindsets, behaviours and toolsets of the worlds top performers. After this one-day workshop and 12-week playbook driven implementation process your team members will be equipped to become the highly valued and credible business partners your most important clients yearn for. To learn more and discuss your specific situation please complete the form below and a member of our awesome team will be in touch.