Your Customer Feedback Survey 2017

Are You Listening.png
Are You Listening.png

Your Customer Feedback Survey 2017


We have partnered with the team at the Australian Customer Service Awards provide you with everything you need to start listening to your customers voices. Their unique and totally independent online customer feedback process is simple, quick and easy for your customers to complete and the feedback provided will help you to measure how your business is performing against a range of best practice customer service principles, including:

  • Net Promoter Score (NPS)
  • Staff Effectiveness
  • Competitor Ratings
  • Overall Satisfaction

Your customers are also asked to provide free text suggestions and recommendations for how their experience could be improved, or to provide praise where there expectations have been exceeded. Finally we offer your customers the option of providing their contact information so that you can speak directly with them about their experiences and maybe even include their feedback in case studies, testimonials and other sales collateral.

Why not complete their Sample Survey to try it out for yourself.

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