As a certified partner with the world leading FranklinCovey Sales Performance Practice we are proud to help sales leaders and learning and development professionals across Australia and New Zealand evolve sales teams personally and professionally to enhance performance, achieve sustainable results and gain the ultimate competitive advantage. 


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Recognised as one of the world’s Top 20 Sales Training Companies by Training Industry, Inc. for eight years in a row and being ranked as one of the world’s Top Sales Training Companies by Selling Power Magazine. FranklinCovey has been shaping principle centred selling cultures and behaviours for more than 20 years.


Solutions you can trust, powered by an award-winning methodology

Everything we do is founded on the timeless principle that the more you focus on the success of your clients, the more successful you will be.

The Helping Clients Succeed® methodology teaches sales teams how to become remarkably better at the person-to-person aspects of sales and become trusted advisers to their clients by seeking first to understand their clients’ needs and then working together to create win-win outcomes that benefit both sides. Organisations that focus on helping their clients succeed find they are able to differentiate themselves from their competitors and sell more because they are able to successfully do the following:

  • Focus their intent on helping clients succeed and thereby create trust and intimacy with their clients
  • “Get real” and break down the adversarial relationship that inhibits the buying/selling process
  • Ask effective questions and genuinely listen so clients feel understood and valued
  • Craft solutions that exactly meet the client’s desired results and buying criteria
  • Enable an effective decision-making process so clients can make the best decisions
  • Negotiate win-win scenarios that create and claim more value for both sides
  • Initiate new business opportunities with clients in ways they appreciate
I believe the time is well overdue for companies and everyone involved in the sales process - whether it’s the CEO, sales manager, or salesperson - to break through dysfunctional selling and buying habits and adopt an entirely new paradigm and framework that will take sales to a higher level.
— Stephen R. Covey

Let's Get Real Or Let's Not Play

GET A TASTE OF THIS INCREDIBLE BOOK BY MAHAN KHALSA AND RANDY ILLIG

Discover a new way to transform a sales culture with clarity, authenticity, and emotional intelligence.

Too often, the sales process is all about fear. Customers are afraid that they will be talked into making a mistake; salespeople dread being unable to close the deal and make their quotas. No one is happy.

Mahan Khalsa and Randy Illig offer a better way. Salespeople, they argue, do best when they focus 100 percent on helping clients succeed. When customers are successful, both buyer and seller win. When they aren't, both lose. It's no longer sufficient to get clients to buy; a salesperson must also help the client reduce costs, increase revenues, and improve productivity, quality, and customer satisfaction.

This book shares the unique FranklinCovey Sales Performance model, Helping Clients Succeed, that will help readers:

  • Start new business from scratch in a way both salespeople and clients can feel good about
  • Ask hard questions in a soft way
  • Close the deal by opening minds

Complete the form to receive a complimentary excerpt from this ground breaking book.

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Helping Clients Succeed drives sales performance for many of the worlds leading organisations.

Why not join them?


SPECTACULAR RESULTS

Our clients have attributed spectacular results to Helping Clients Succeed.

Business and Technology Consulting Company - After only one month of implementing the prospecting call plans, pipeline increased by 70%. 

Multinational IT and Management Company - Credits closing a $250K consulting opportunity within 90 days of launching the program.

Multinational Information Technology Corporation - Secured meetings with 21 of 50 high-value target clients in two days.

One of the Largest Technological Corporations in the World - Attributed $55M of revenue in less than three months.

Multinational Engineering and IT company - Within one year of the program, 80% of the sales team hit their quota - resulting in a 40% increase in sales.

A Travel Technology Company Serving Travel Agencies and Corporations - In 5 out of 6 quarters, global win rates were above 60% on new business opportunities. 

Helping Clients Succeed is a key module within our Sales Development Program, which is designed to enhance our new hires’ sales performance globally. With Helping Clients Succeed enabling us to accelerate results, we have become worldwide business allies in our clients’ success.
— Dan Galway, Former Director, World Wide Sales, HP

We’ve finally cracked the code On

how to transform a sales organisation and build a best-in-class sales culture.


The Helping Clients Succeed Training Suite includes:
 

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Helping Clients Succeed: Filling your pipeline

WHAT IF THERE WAS A SIMPLE, SYSTEMATIC APPROACH TO PROSPECTING THAT ENSURED SIGNIFICANT, MEASURABLE RESULTS?

Our Filling Your Pipeline program has been designed specifically for sales leaders and their teams who are looking for new and effective alternatives to prospecting. Participants learn how to prioritise their time, and plan how to maximise their prospecting efforts. 


Helping clients succeed: qualifying opportunities

HOW QUALIFIED ARE THE OPPORTUNITIES IN YOUR TEAM’S PIPELINE?

Our Qualifying Opportunities program was created to help sales professionals learn how to uncover and understand their clients’ needs faster and more effectively in order to identify a solution that exactly meets the client’s needs. The result is shorter sales cycles, increased client satisfaction, and more wins!


Helping clients succeed: Closing the sale

CLOSING THE SALE IS DESIGNED TO HELP SALES LEADERS AND THEIR TEAMS CLOSE MORE SALES BY APPLYING THE MINDSETS AND SKILL SETS OF THE WORLD’S TOP PERFORMERS.

Our Closing The Sale program helps sales professionals increase their win rates by preparing in advance to enable their clients to make good decisions that achieve win-win outcomes.


flexible online sales training

Build your own interactive learning community with our powerful self-paced, online learning solution. 

The 5Online platform is designed to help you and your team become highly effective sales performers by providing on-demand audio training, video training, exercises, quizzes, and simple yet effective tools. Give you team the resources they need to connect, learn, grow and win together.


Account Planning & Execution 

WHAT WOULD YOUR KEY CLIENTS SAY ABOUT YOUR ACCOUNT TEAMS?

It’s not enough to hope your key clients consider your account teams credible business partners in the areas they value most. Having an account planning process and tool that help account teams continuously monitor the changing nature of what their clients value will enable them to focus (and refocus) their strategy and actions appropriately.


Coaching For Sales Success

Sales success is a journey not an event and coaching plays such a critical role in honing the right mindsets and skills into core strengths.

Sales coaching is key to creating a high-performance sales culture that delivers superior results. As a sales leader, you need to hit your number and you need your team to get better to do it constantly and consistently, whatever the market conditions. But where do you start?


There are many ways you can make Helping Clients Succeed a driver of success for your organisation. You may choose to become certified in our content so you can train your own sales team, or perhaps you would prefer to work with us to deliver workshops and coaching programs tailored to your needs.

Many organisations have placed the Helping Clients Succeed sales success system at the heart of their sales transformation strategy and we would welcome the opportunity to discuss the approach that will work best for you. To learn more please click on the button below and a member of our team will be in touch.